Terms of Service
Welcome to Veriflow, a notary website dedicated to providing reliable digital notarization services. By accessing and using our platform, you agree to comply with these terms of service, which govern your use of our site and related services.
Veriflow operates under strict privacy and security standards to ensure the confidentiality of your documents and personal information. We support legal compliance with applicable laws concerning digital notarization and electronic records.
Users must provide accurate and complete information during registration and when submitting documents for notarization. Any fraudulent activity or misuse of our services is strictly prohibited and may result in termination of access without prior notice.
It is the user's responsibility to safeguard their account credentials. Veriflow disclaims liability for unauthorized access due to user negligence.
Our platform is designed to support digital notarization but does not guarantee the legal validity of every document processed. Users should consult legal professionals for specific legal advice regarding notarized documents.
Veriflow may suspend or restrict services for maintenance, technical issues, or security reasons without prior notice to ensure system integrity.
All content, including text, graphics, and software on Veriflow, is protected by intellectual property laws. Users are granted limited rights to access and use the content solely for personal or authorized purposes.
Unauthorized copying, redistribution, or commercial use of content is prohibited without explicit permission from Veriflow.
We prioritize the security of your data and employ industry-standard measures to protect your information. Our privacy policy details how we collect, process, and safeguard your personal data.
By using our services, you consent to our data practices as outlined in the privacy policy, which is available on our website.
Veriflow reserves the right to suspend or terminate user accounts at our discretion, especially in cases of violations of these terms or malicious activity.
Upon termination, users must cease all use of the platform and destroy any copies of notarized documents obtained through our service.
Veriflow shall not be liable for any damages arising from the use or inability to use our services, including loss of data or profits. Users acknowledge the risks inherent in digital notarization and agree to use the service accordingly.
We do not warrant that the platform will be uninterrupted or error-free, but we strive to maintain high availability and security standards.
We reserve the right to update these terms periodically. Changes will be posted on this page with an updated effective date. Continued use of the platform after modifications constitutes acceptance of the new terms.
Users are encouraged to review this section regularly to stay informed of any updates.
These terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from the use of Veriflow services shall be subject to the exclusive jurisdiction of Japanese courts.
Terms of return
Overview of Return Policy
At Veriflow, we prioritize customer satisfaction and aim to provide a transparent return process. Our return policy is designed to support clients in resolving issues with notarized documents or services, ensuring clarity and fairness throughout the process. Customers are encouraged to review our terms carefully before initiating any return request to understand the conditions and procedures involved.
Eligibility for Returns
Returns may be considered if the notarization service was not completed according to the agreed specifications or if there was an error in processing. Veriflow accepts return requests within 14 days of service completion, provided the documentation remains unaltered and the request complies with our policies. Requests submitted outside this window may not be eligible unless exceptional circumstances are demonstrated.
Return Procedure
To initiate a return, clients must submit a formal request via email to alerts@veriflowbest.com . The request should include relevant details such as the case number, service date, and a description of the issue. Our team will review the submission and provide instructions for returning any physical documents or rectifying digital services. All returns must be accompanied by proof of service and original documentation.
Refund Conditions
Refunds are processed after the returned documentation has been inspected and verified. Refund amounts depend on the nature of the return, and partial refunds may apply if only certain aspects of the service are deemed unsatisfactory. Refunds are issued via the original payment method within 7-10 business days after approval. Please note that certain fees, such as administrative charges, may not be refundable.
Non-Returnable Items
Digital certificates, electronically signed documents, and services completed more than 14 days prior are generally non-returnable. Custom requests or services rendered based on specific client instructions may also be exempt from return eligibility. For clarity, clients are advised to consult with our support team before initiating a return request.
Exceptions and Special Circumstances
In cases of service errors or discrepancies, Veriflow may support alternative resolutions, including reprocessing or partial refunds. Each case is evaluated individually, and decisions are made based on the evidence provided. External factors such as force majeure or postal delays are considered outside our control, and we encourage clients to contact us promptly if issues arise.
Limitations and Disclaimers
Veriflow's return policy does not cover damages caused by misuse, unauthorized alterations, or external tampering. We do not assume liability for delays or losses due to postal or courier issues beyond our control. Clients are responsible for ensuring that returned documentation is securely packaged to prevent damage during transit.
Contact Support for Assistance
For any questions or clarifications regarding our return policy, clients can reach out to our support team via email at alerts@veriflowbest.com